Privacy Policy

1. Introduction

WipeRight ("we," "our," or "us") is operated by Indislate Technologies Pvt Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data removal service. We are committed to protecting your privacy and complying with the Digital Personal Data Protection (DPDP) Act, 2023, and other applicable Indian laws.

2. Information We Collect

To provide our data removal service, we collect the following types of information:

2.1 Information You Provide

• Account Information: Name, email address, phone number when you create an account
• Profile Information: Full name, date of birth, addresses (current and previous), phone numbers, email addresses
• Identity Verification: Government ID details (if required for certain data broker requests)
• Payment Information: Billing address and payment method details (processed securely by our payment provider)

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, referring URLs

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To submit data removal requests to data brokers on your behalf
• Account Management: To create and manage your account, process payments, and provide customer support
• Communication: To send service updates, removal confirmations, and important notices
• Improvement: To analyze usage patterns and improve our service
• Legal Compliance: To comply with applicable laws and respond to legal requests

4. How We Share Your Information

We share your information only in the following circumstances:

• Data Brokers: We share your personal details with data brokers solely for the purpose of submitting removal requests on your behalf
• Service Providers: We use trusted third-party services for payment processing, email delivery, and infrastructure hosting
• Legal Requirements: We may disclose information if required by law, court order, or government request
• Business Transfers: In case of merger, acquisition, or sale of assets, your data may be transferred to the new entity

We never sell your personal information to third parties for marketing or advertising purposes.

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Secure cloud infrastructure with regular security audits
• Access controls and authentication for all team members
• Regular security assessments and vulnerability testing
• Incident response procedures for potential breaches

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill removal requests
• Maintain records for ongoing monitoring (if subscribed)
• Comply with legal obligations and resolve disputes
• Enforce our agreements and protect our rights

When you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as billing records).

7. Your Rights Under DPDP Act, 2023

Under the Digital Personal Data Protection Act, 2023, you have the following rights:

• Right to Access: Request a copy of your personal data we hold
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Grievance Redressal: File complaints about data processing
• Right to Nominate: Nominate another person to exercise your rights

To exercise these rights, contact us at hello@wiperight.in or use the settings in your dashboard.

8. Cookies and Tracking

We use essential cookies to operate our service and optional analytics cookies to improve user experience. You can manage cookie preferences through your browser settings. We do not use third-party advertising cookies.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. Your continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

12. Grievance Officer

In accordance with the DPDP Act, 2023, we have appointed a Grievance Officer to address your concerns regarding data processing: